1. Introduction

TempToMail is committed to protecting your privacy. This Privacy Policy applies to our temporary email service available at temptomail.com (the "Service").

We designed TempToMail with privacy as our core principle. Unlike traditional email services, we don't require registration, don't collect personal information, and don't track your activities.

Our Privacy Promise: We never sell, rent, or share your data with third parties for marketing purposes. We don't require registration, so we don't know who you are. Your privacy is protected by design.

2. Information We Collect

TempToMail is designed to collect minimal information necessary to provide our service:

2.1 Temporary Email Content

When you use our temporary email service, we temporarily store:

  • Emails sent to your temporary address
  • Sender information (email addresses and names)
  • Email subject lines and content
  • Attachments (limited to file size restrictions)

Important: All emails and attachments are automatically deleted when the temporary email address expires (typically within 24 hours for free accounts). We don't permanently store any email content.

2.2 Technical Information

Like most websites, we collect certain technical information automatically:

Information Type Purpose Retention Period
IP Address Security, abuse prevention, and basic analytics 30 days (anonymized thereafter)
Browser Type & Version Compatibility and optimization 90 days (aggregated statistics only)
Operating System Service optimization 90 days (aggregated statistics only)
Page Visits & Usage Patterns Improving user experience 90 days (aggregated statistics only)

2.3 What We Don't Collect

We deliberately avoid collecting:

  • Personal identification information (name, address, phone number)
  • Government-issued identification numbers
  • Financial information (credit cards, bank accounts)
  • Location data (beyond country-level from IP for security)
  • Cross-site tracking data

3. How We Use Information

We use the limited information we collect for specific purposes:

3.1 Service Operation

  • Providing temporary email addresses
  • Receiving and displaying emails to temporary addresses
  • Maintaining service security and preventing abuse
  • Ensuring service availability and performance

3.2 Service Improvement

  • Analyzing usage patterns to improve user experience
  • Identifying and fixing technical issues
  • Developing new features based on aggregate usage data

3.3 Security and Abuse Prevention

  • Detecting and preventing malicious activities
  • Blocking abusive users and spam sources
  • Complying with legal requirements when necessary

4. Data Retention and Deletion

We follow strict data retention policies:

  • Temporary Emails: Automatically deleted when addresses expire (24 hours for free, 7 days for Pro)
  • IP Addresses: Retained for 30 days for security, then anonymized
  • Log Files: Retained for 90 days, then deleted
  • Aggregate Statistics: Retained indefinitely but contain no personally identifiable information

You can manually delete emails from your temporary inbox at any time. Once deleted, emails are permanently removed from our servers and cannot be recovered.

5. Information Sharing and Disclosure

We do not sell, trade, or rent your information to third parties. We may disclose information only in the following circumstances:

5.1 Legal Requirements

We may disclose information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas).

5.2 Service Providers

We may share information with trusted third-party service providers who assist us in operating our website and service, subject to strict confidentiality agreements.

5.3 Business Transfers

If TempToMail is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

6. Your Privacy Rights

1

Right to Access

You have the right to request information about what data we have about you. Since we don't collect personal information, this typically applies only to technical logs associated with your IP address.

2

Right to Deletion

You can delete emails from your temporary inbox at any time. For other data, you can request deletion by contacting us.

3

Right to Object

You can object to certain types of processing, such as analytics. See our Cookies Policy for how to manage cookie preferences.

4

Right to Data Portability

Where applicable, you have the right to receive your data in a structured, commonly used format.

To exercise any of these rights, please contact us at info@temptomail.com. We will respond to all legitimate requests within 30 days.

7. International Data Transfers

TempToMail operates globally, and your information may be processed in countries other than your own. We ensure appropriate safeguards are in place when transferring data internationally.

Our primary servers are located in the European Union (Germany) and United States. We choose hosting providers that comply with international data protection standards.

8. Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with information, please contact us immediately.

9. Security Measures

We implement appropriate technical and organizational measures to protect your information:

  • All connections use HTTPS encryption
  • Regular security audits and vulnerability assessments
  • Limited employee access to production systems
  • Automatic data deletion policies
  • DDoS protection and intrusion detection systems

While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • Email: info@temptomail.com
  • Contact Form: Contact Us
  • Postal Address: (For legal correspondence only)

For data protection officer inquiries or to exercise your privacy rights, please use the email address above with "Privacy Request" in the subject line.